Shipping policy
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped out promptly.
Please note that during high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
- Domestic shipping: 3–7 business days
- International shipping: 7–15 business days
Shipping times are estimates and may vary depending on your location and external factors such as customs delays or carrier issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.
Delays
While we strive to deliver your order on time, delays can occasionally occur due to:
- High shipping volumes
- Weather conditions
- Customs processing (for international orders)
We appreciate your patience and understanding in such situations.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your shipment, feel free to contact our support team.